Defining what estate agency means in the 21st century

Our three proud partners: John, John, and Sam

We have already stated our values for all to see and we've already captured some of our testimonials in this blog. However, recently the two came together in a very welcome way.

We received these new testimonials:

“Thanks for letting my flat in Kenley and finding me the best tenants I could wish for! It is testimony that you have sailed the rough waters of the turbulent past markets & survived, this is because you are jolly nice, honest and smart. And it is not often one can say that about people in your profession.” – Paul

“I really don’t exaggerate when I say how much your help has eased this whole process for me, from beginning to end. Yesterday was a good news day. Not only did we complete but my brother who was recently diagnosed with cancer got a clear CT scan. So, as you can imagine, what with that and the flat drama I think I would have crumbled but for all the help you lot have given me. You define what estate agency means.” - Jeri

In a time when the number of high street estate agents offices is rising, and when the lure of online and 'do it yourself' property transaction packages is present, one might reasonably ask, why use an estate agent? Or, why use one in particular? Especially for a property sale in a time when - with a few exceptions around the country - properties are selling quickly. 

The answer to these questions is simple. Property transactions are high value in financial terms and in terms of emotional investment and potential stress. You need to get the best for your money in a transaction you may not repeat for years and to experience the minimum of stress with the best results possible. 

We believe that means working with professional, friendly, innovative people who are passionate about delivering a great service is vital. All of these positives are embedded in our values and in what we do from day to day. If they weren't, we wouldn't be getting the testimonials we do, old or new. So, it is great to be called jolly nice, honest, and smart and to define what the best of estate agency means. 

Taking a step back, though, perhaps the best message in these testimonials is that Jeri's brother got his clear CT scan. Thank goodness for that.

You can view our earlier posts in our Index here.